Whether you are a techie or not, I am sure you have heard about ChatGPT. It is everywhere, on the news and social media, and people are talking about it in professional circles. ChatGPT is the new cutting-edge AI technology developed by OpenAI that has immense potential to make technology accessible to everyone, irrespective of their technical background.

Current State and Challenges in Technology Accessibility

The current state of technology accessibility is such that it can be challenging for both tech and non-tech users to utilize all its features. For tech-savvy users, the ever-evolving technology and constant updates make it difficult to keep up. Activities like coding consume a lot of time and limit the bandwidth for strategic and creative tasks. Complex interfaces and the use of technical language can limit accessibility for non-tech users. Besides, limited technical support deters non-tech users from using any technology to its full potential.

Research and Coding? ChatGPT Does not fail to Impress!

As part of a consulting and technology company, technical tasks such as code writing are unavoidable. For someone who is not a developer, coding takes up a lot of time because it involves research, coding, and testing. We all are accustomed to using Google for research, where we try to find the most appropriate command/syntax for our requirements. However, this takes up a lot of time. Through a google search, we see multiple results, but not everything is relevant. Hence, rigorous research, eliminating irrelevant search results, choosing and filtering down to the best result, rewriting code, and testing are imperative. As a result, we lose a lot of time finding a suitable command and customizing it to our requirements.

The launch of ChatGPT created a lot of curiosity, it got ample publicity, and everyone wanted to test this new AI tool. We tried this AI tool, and it impressed us by completing simple coding tasks within seconds.

ChatGPT’s natural language processing capability enables it to understand simple language and respond to user queries in real time, which makes the interface very user-friendly, and simplifies user interaction, especially for non-tech users.

ChatGPT helped extensively with code completion and suggested code snippets. ChatGPT was also extremely useful in debugging and troubleshooting by providing suggestions and solutions. It can also help with data analysis by providing insights and recommendations for complex data sets. ChatGPT’s capabilities have the potential to undertake time-consuming tasks and create bandwidth for new and creative projects.

Human Intervention is Imperative

However, one must consider a few things before using ChatGPT. Even though ChatGPT is a powerful tool, users must provide clear and specific input to get the most accurate results. ChatGPT does not guarantee 100% accuracy. Hence, human intervention is still required. Even though ChatGPT can assist non-tech users with multiple tasks, some basic knowledge of how ChatGPT works is imperative to utilize the full capability of the tool.

A Careful Approach to Data Protection

Another critical issue with ChatGPT is data privacy. The tool collects a large amount of data to train its model. Sharing company-sensitive and personal data increases the risk of data exposure. There is a risk that this data, collected to train language models, may be shared with third parties, who may use it for their purposes. Hence, companies must be prudent about the information or prompt they feed to the AI tool. It absorbs both the input and output data. All this data is at risk of theft or unethical use. One way to circumvent this risk is to remove sensitive data from prompts and add fake inputs.

How to Circumvent the Risk of Data Theft and Misuse?

Another important technology is the AI framework called MPCFormer which enables private inference with Secure Multi-party Computation (MPC) for transformers like ChatGPT. Secure Multi-Party Computation (MPC) is a technique that enhances data security in language models like ChatGPT. In the context of ChatGPT, MPC protects sensitive information by enabling multiple parties to train the model on encrypted data. It implies that the data remains encrypted and secure at all times. Data is decrypted only at the time of final output generation.

In conclusion, one cannot overstate the power of using ChatGPT to make technology more accessible. By providing a user-friendly interface, ChatGPT has the potential to increase digital inclusion and improve the technology experience for a wide range of users. It is up to the companies to explore ChatGPT and implement it to address the challenges and enhance technology access for all.

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